Quality Assurance Controller

Assurance for performance. Bring the highest standards of technical excellence, audit and improvement to our large cold storage warehouse.

Thermotraffic is a cold-chain logistics and value-added services for frozen, chilled or non-chilled products with well-known national and international customers. Our busy warehouse in Wrexham is a hi-tech hub for the UK’s food industry. Could you add value to the Wrexham site by assuring technical excellence across all activities? Do you have the skills and experience to act as a technical representative who interacts across the site and with customers? Would you like to be part of a friendly and growing company where you can progress your career? If so, check out this highly responsible role at Thermotraffic.

A large and international structure

Thermotraffic is a 100% subsidiary of the Nichirei Corporation. We aim to offer a seamless, end-to-end multi-temperature warehousing and logistics chain. In doing so we provide services to importers, manufacturers, wholesalers, retailers and distributors. You will therefore be working within a substantial and proven organization that offers all the resources necessary to do your job to the best of your ability.

Rigorous control for customer satisfaction

As Quality Assurance Controller at Wrexham, you are an important part of the site supervisory team. This means that you are responsible for compliance with all technical policies and procedures so that we assure food safety, product quality and technical integrity. It’s a role that requires a real focus on process control and customer satisfaction so that we reduce complaints through review and trend analysis. You also communicate effectively with the operations teams and drive continuous improvement by working with all other departments.

Your day-to-day tasks include:

• Maintain our compliance with the company HACCP based quality system.

• Ensure that the validation and verification of all key processes is in place and always adhered to.

• Audit warehouse activities including the identification, segregation and traceability of products.

• Provide technical guidance, training and support to other departments, developing awareness and understanding of technical issues.

• Work towards product, process and environmental improvements to meet customer and legislative requirements as well as internal KPIs.

It is important that you communicate with customers and statutory bodies as you prepare for factory visits and audits, providing the necessary information and taking corrective actions where necessary. You also provide technical performance reports to the Head of Technical and Site Manager. And, looking to the future, you investigate and evaluate options for new technology.

The Thermotraffic offer

Thermotraffic believes in an open and friendly working environment where everyone is valued. As our Quality Assurance Controller, you contribute to this spirit. We want you to develop your skills and career so you are encouraged to take courses and gain certificates that will move you forward. You also benefit from:

• Market based salary.

• 20 days of annual holidays plus bank holidays.

• Pension and insurances (Death in Service and Income Protection).

• Training opportunities.

• An informal working atmosphere within an experienced team.

To apply for the position of Quality Assurance Controller you should be a flexible and motivated team player with a positive ‘can do’ approach. As a leader you are assertive when necessary, taking the initiative while displaying a logical approach to problem solving, decision making and continuous improvement. You are also a great communicator with a passion for achieving targets alongside your team.

The more technical requirements are:

• Experience in a Quality role at a factory team level within the food industry, preferably also experience with frozen and chilled foods.

• Preferably an HACCP qualification.

• Working knowledge of BRC standard, Policies/ Codes of Practice for some of the major UK retailers, food legislation, and food hygiene.

• Able to deliver internal audit training.

• Excellent spoken and written English.

Get in touch!

If you think this is the role for you, contact us today via the application button on this page. If you have any questions, please e-mail to careers@thermotraffic.com.

Acquisition in response to this advertisement is not appreciated. Unsolicited CVs will not be considered.

About Thermotraffic 

Thermotraffic provides temperature-controlled logistics solutions for the global distribution of food products. Our comprehensive range of services covers the entire supply chain and ensures accuracy and quality from start to finish. We manage complex logistics processes, including import and export customs clearance, sea and road transport, and cold storage. In addition, we offer specialized services such as operating (NVWA) border control posts and various value-added services tailored to the strict requirements of temperature-sensitive products. 

Thermotraffic is part of the Nichirei Logistics Group in Tokyo, Japan. As a global leader in temperature-controlled logistics, the Nichirei Corporation has been represented in Europe for over 30 years. Its focus is on providing comprehensive, worldwide solutions for temperature-controlled logistics. Globally, the Nichirei Corporation has 90 locations, of which 46 are in Europe and the United Kingdom.